All items detailed in customer's quote are included in the
special order. Upon order, full payment will be due
for VersaTube Building System orders unless otherwise
agreed to in writing by management and 10% down payment
will be due for Carolina Carports Inc orders unless
otherwise agreed to in writing by management. We do accept
checks or any major credit card. Customers will receive a
billing form for shipping within 24-48 hours of order
approval for VersaTube Building System orders unless it is
a pick up at one of our warehouse locations. Shipping
quote given and charged to the customer may vary due to
weight variation or fuel surcharges after the time of
order.
Once customer's order is
placed with VersaTube Building Systems, it will be shipped
within an average of four to eight weeks. It is made clear
with all customers that this is an “average” and there
is no way for Etomic Steel Structures, Inc. or
Carports.com to guarantee a shipment date for VersaTube
Building Systems special order items. This is normal for
this industry. When ordering through Carports.com, you can
rest assured that you will get your order as soon as
possible.
When you receive your
shipment, you are responsible for checking the packaging.
If there are any damages, it is the customer's
responsibility to contact Etomic Steel Structures, Inc.
immediately and mark damaged on the Bill of Laden. Any
damages due to shipment will be taken care of immediately
with courteous and prompt attention.
Once customer's order is
placed with Carolina Carports Inc, it will be delivered
and installed within an average of three to eight weeks.
It is made clear with all customers that this is an
“average” and there is no way for Etomic Steel
Structures, Inc. or Carports.com to guarantee a delivery
or installation date for Carolina Carports Inc products
because it varies depending on the installation crew,
transportation availability, weather, schedules, readily
available inventory, and other possible unforeseen
reasons. This is normal for this industry. When ordering
through Carports.com, you can rest assured that you will
get your order as soon as possible.
Etomic Steel Structures,
Inc. and Carports.com are not responsible for the
installation nor delivery for Carolina Carports Inc
orders. Customers who place an order with Etomic
Steel Structures, Inc. and Carports.com put a 10% down
payment on the order, which is not refundable for any
reason. Etomic Steel Structures, Inc. and Carports.com
encourages all customers to research products, local area
building codes, permitting and other possibilities before
placing their order to prevent unforeseen issues. It
is the responsibility of the customer to work with
Carolina Carports Inc to successfully schedule a delivery
date according to the customers and Carolina Carports
Inc's schedules. The customer is also responsible
for resolving any issues that may arise directly with
Carolina Carports Inc and not hold Etomic Steel
Structures, Inc. and Carports.com responsible for any
manufacturers guarantees, warranties, installation issues,
delivery times, and any other unforeseen problem(s) that
could arise throughout the process. Etomic Steel
Structures, Inc. and Carports.com will work in good faith
with the customer and Carolina Carports, Inc. to assist in
resolving issues if any develop as long as both parties
are giving reasonable and conscious effort to resolve the
issue. Etomic Steel Structures, Inc. and
Carports.com take great pride in selling Carolina
Carports, Inc. but are only hold responsibilities of a
"dealer" for Carolina Carports, Inc. As a
dealer, Etomic Steel Structures, Inc. and Carports.com
resolves the right to hold down payment(s) made to Etomic
Steel Structures, Inc. and Carports.com to be
non-refundable. In the event the customer wishes to
cancel the order placed with Carolina Carports, Inc., the
10% down payment will not be refunded to the customer
unless otherwise agreed by Etomic Steel Structures, Inc.
and Carports.com senior management.
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